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Episode #142: The Biggest Mistake Dental Practices Make On The Phone!

Published on: September 19, 2023
Episode #142: The Biggest Mistake Dental Practices Make On The Phone!

Join us for an enlightening episode as we explore the fascinating origins of Dr. Madow’s remarkable podcast. During the episode, we’ll uncover the number one mistake that dental practices commonly make, a pitfall that hinders their progress and success. Dr. Madow will share invaluable insights into how to avoid this critical error and ensure your dental practice thrives.

Get ready for an amusing segment as we listen to a phony call, illustrating common pitfalls in dental patient interactions. Dr. Madow will provide expert analysis and offer practical solutions for improving patient communication and satisfaction. Tune in to this captivating episode to unlock the secrets to dental practice success with the wisdom and expertise of Dr. Madow, and take your dental career to new heights!

Episode Timestamps

  • 00:00:13 – Introduction to the episode
  • 00:00:33 – Eric’s books/ events
  • 00:01:23 – Introducing the guest
  • 00:02:52 – Origin of Dr. Madow’s podcast
  • 00:07:43 – The number 1 mistake that dental practices make
  • 00:11:15 – The second biggest mistake that dental practices make
  • 00:04:53 – Dr. Madow’s coaching programs
  • 00:07:35 – How to reduce insurance dependency in the practice
  • 00:22:55 – Phony call
  • 00:33:05 – How to get a hold of Dr. Madow
  • 00:34:20 – Advice to young dental professionals
  • 00:36:20 – Outro


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